As a third-party service brand of Lenovo, in April of this year, Sunshine Yulu responded to the strategy of "smart Lenovo, serving China" in Lenovo China. It carried out a strategic transformation with PC + SIoT multi-brand services as the core. Multi-brand customers provide intensive online and offline customer service support and spare parts management; provide consumers with one-stop, customized butler-style smart life solutions and technology services. In order to expand the smart service business territory and enhance the user's smart life service experience, Sunshine Yulu has reached in-depth cooperation with multiple smart brands, covering water, air, health, security, entertainment and other living areas, creating a new smart home service model and empowering brands At the same time, it provides users with more brand choices and service guarantees in the field of smart life.
For asset-light operating startups or To B companies in the PC + and SIoT fields, they need low-cost, rapid expansion of offline product display and consumer experience purchase channels, and quickly establish a perfect pre-sales service and management system. Sunshine Yulu multi-brand service can provide customers with efficient and high-quality service support in these aspects. First, Sunshine can provide brand owners with high-quality online and offline integrated service delivery design and landing through a strong online and offline service network, and the best cost spare parts full lifecycle management to help brand owners create quality after-sales service Experience. Secondly, Sunshine Yulu can also provide PC + and SIoT brands with a "sales + service" new retail service model. Relying on the advantages of 2000+ offline service stores, Sunshine Yulu can quickly establish a high-quality offline platform for on-site experience, consultation and purchase of products for brand owners. At the same time, Sunshine Yulu can also use its rich customer resources to help brand owners promote and sell products to achieve a win-win situation for both parties.
At present, Sunshine Yulu has reached in-depth cooperation with SIoT brands such as Xinfeng Daojia, Luke, Xiaoshuai Cinema, Yijia Water Purification and many other smart life fields, and strives to provide smart homes with comprehensive, secure and one-stop smart services. In order to provide users with a safe and high-end product and service experience, Sunshine Yulu has strict screening and testing in the selection of partners. For example, the new air products that have reached cooperation at the moment, the water purification products have been tested by the professional technicians of sunshine, rain and dew, and the full user experience. Only after passing the test, will it become a strategic partner of Sunshine Rain and Dew, and then carry out in-depth cooperation at multiple latitudes.
Xinfeng Daojia's products are displayed in the sunshine Yulu service store
In April this year, Sunshine Yulu took the lead in reaching cooperation with Beijing Xinfeng Daojia Technology Co., Ltd., a pioneer in the field of intelligent fresh air services. The cooperation revolves around three aspects: store retail, after-sales service and customer resources: First, Sunshine Yulu will display all the products of Xinfeng Daojia in the store, and provide customers with on-site experience and consulting services, and will bring Xinfeng Daojia ’s online services and Sun Yulu offline The combination of stores to create a scene-based sales experience based on new retail. Secondly, Sunshine Rain and Dew will provide a series of after-sales services from home installation, equipment maintenance, maintenance and upgrade to the users of fresh air to ensure that users enjoy perfect professional services. Finally, Sunshine Yulu will rely on its rich commercial customer resources to help Xinfeng Daojia to promote and sell products and achieve customer resource sharing.
After initial results of cooperation with Xinfeng Daojia, Sunshine Yulu turned its attention to the field of smart security, copied the new cooperation model with Xinfeng Daojia to the field of smart security, and quickly reached cooperation with Luke, a leading brand of home smart security. Luke is a smart security brand under Yunding Technology that focuses on the home market. It has many products including mid-to-high-end smart door lock Touch, entry-level smart door lock Classic, smart cat eye Cat, door and window alarm Monitor, and smart doorbell Bell.
Recently, Sunshine Yulu has cooperated with Yijia Water Purifier and Xiaoshuai Cinema to lay out two areas of smart health and entertainment.
At present, the cooperation between Sunshine Yulu and multi-brand manufacturers will be given priority in the Beijing area and will be used as a model for cooperation. After the Beijing model model was successfully built, this new cooperation model was quickly copied and promoted to stores in other cities across the country.
5 core advantages of sunshine, rain and dew
The transformation and upgrading of Sunshine Yulu is inseparable from the professional service resources and strength accumulated in the past 20 years. This is the basis and strength of Sunshine Yulu to provide multi-brand services. The service network covering the whole country, 2400+ offline outlets, 10000+ authoritative certified engineers, Sunshine Yulu has the ability to efficiently deal with various IT problems of customers. Leading artificial intelligence services and social media public opinion intelligent monitoring services have greatly reduced the cost of enterprise service operations. In addition, Sunshine Yulu also has the largest online IT service platform in Asia, a one-stop overall service management IT platform, advanced service processes, and standardized service system, which can quickly establish high-quality service delivery for customers.
Lu Zaifeng, vice president of Lenovo Group and CEO of Sunshine Yulu, said, "In the future, multi-brand services for PC + and SIoT will require strong cooperation between third-party service providers and SIoT brands to complement each other's strengths and bring consumers a superior user experience Therefore, this year, while doing business IT and consumer services, Sunshine Yulu will focus more on multi-brand services to empower PC + and SIoT brands. In the future, Sunshine Yulu will continue to expand multi-brand services in the field of smart life. Blueprint, to cooperate with more high-quality brands in the fields of intelligent Internet of Things, intelligent security, intelligent health and intelligent education, and is committed to becoming a 'customer's most trusted professional service provider in the intelligent era'. "
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